FAQs
OPENING HOURS
We are open for Dine-in and Pick-up, Mon-Sat from 9am to 7pm
DELIVERY
You can find us on Deliveroo
DO YOU OFFER CATERING?
Yes we do! You can contact us on hello@zoogzcookies.com
WHERE ARE YOU LOCATED?
We’re located in Index Mall, DIFC, Dubai
DO YOU DO VEGAN?
Yes we do! However our kitchen handles various ingredients containing allergens like nuts, dairy, wheat, and soy. While we take precautions, traces may be present.
DO YOU DO GLUTEN FREE?
Yes we do! However our kitchen handles various ingredients containing allergens like nuts, dairy, wheat, and soy. While we take precautions, traces may be present.
WHERE ARE THE COOKIES MADE?
At our shop in Dubai, every day.
WHAT ARE THE ALLERGENS?
Our cookies: Nuts, Milk, Eggs, Gluten, Soya
HOW SHOULD THEY BE STORED?
IF you have any left! here is how to store them:
Store them in an airtight container to keep them fresh longer. Avoid refrigerating cookies as this will dry them out
CAN THEY BE FROZEN?
Yes! If you are going to freeze them, wrap them or put them in a resealable plastic storage bag. Up to 3 months.
HOW DO I REHEAT/WARM THE COOKIES?
Microwave…if you can’t wait:
Wrap it with a paper towel and heat in the microwave for 8-10 seconds.
Reheat from frozen by wrapping in a paper towel and microwave for 30-40 Seconds
Oven…if you’ve got time:
Preheat oven to 170C, place the cookie on a baking tray and into the oven. Set a timer for 4-5 min.Remove cookies when they look goey again Let them rest for a minute (just so you don’t burn your tongue) and ENJOY!
PS: to reheat from frozen, bake for 8-9 min
PAYMENTS
Debit and Credit Card, Apple Pay and Cash
VAT
All our prices include 5 % VAT.